Picture exporting problem.

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This topic contains 3 replies, has 3 voices, and was last updated by Kaldath Kaldath 2 years, 2 months ago.

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  • #461

    Harlekin
    Member

    I don’t know this only me do the program but i choose the princess template and want to export it and the program don’t save the picture for my computer. (I made screen saves. I know i rename and give extension the files, but if a new guy come and don’t know why don’t export the program for his/her computer.

    http://www.heromachine.com/wp-content/legacy/forum-image-uploads/tarkabarka/2012/10/Picture_Save_problem_1.PNG

    http://www.heromachine.com/wp-content/legacy/forum-image-uploads/tarkabarka/2012/10/Picture_Save_problem_2.PNG

    http://www.heromachine.com/wp-content/legacy/forum-image-uploads/tarkabarka/2012/10/Picture_Save_problem_3.PNG

    Btw i don’t know what happens here, i long ago to use the export to save my pictures.

    #12035
    Kaldath
    Kaldath
    Keymaster

    I have just tried to export pictures from Heromachine, using Chrome, Internet Explorer and Firefox as .png files without a problem on all three browsers. Looking at your screen shot I note that you did not select a file size, neither in the standard or widescreen formats, perhaps that is what is causing the issue ? I will try to export without clicking a file size box and see what happens.

    Edited to Add: I just tried to export without selecting a file size and was still unable to replicate the problem you are describing. I will pass this on to Jeff, however if he is unable to replicate the problem either then I am not sure what he can do about it.

    #12044

    Kaylin88100
    Member

    I definitely see 400×600 selected as a file size, which I’m fairly sure it selects automatically, so that can’t be the problem.

    #12046
    Kaldath
    Kaldath
    Keymaster

    @Kaylin88100 said:

    I definitely see 400×600 selected as a file size, which I’m fairly sure it selects automatically, so that can’t be the problem.

    Opps, Somehow I missed that!, Regardless I tried with 3 different browsers using all the templets to reproduce the problem and couldn’t, not sure way some people seem to have a problem and others do not, but I have already passed this on to Jeff this morning for him to look into .

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